Tax System Upgrade in Georgia

On Friday, February 5, 2021, at 11pm the Georgia Department of Revenue (DOR) will begin upgrading the state’s tax system to improve efficiency and reduce operational costs. Due to the scope of this project, the Georgia Tax Center (GTC) will be unavailable beginning Friday, February 5, 2021, at 11pm until Wednesday, February 10, 2021, at 11pm. Customers should complete all business before February 5, 2021.  Beginning Friday, February 5, 2021, at 11pm all tax services (including GTC) will be unavailable, including all payment processing, filing returns, refund status, and tax credit pre-approvals.  After February 10, taxpayers will be able to conduct normal business using GTC online services.  Customers may experience temporary delays and longer than normal transaction times due to volume.  The Department will be fully operational and available to assist taxpayers on Thursday, February 11, 2021, at 8am.